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Delivery and Returns

Shipping costs are based on the cost of your order and the delivery method. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges via email after order has been placed.

Free Delivery To Ireland and Northern Ireland on Products Over €50.00

Ireland and UK delivery information

  • Free delivery on all products over €50.00
  • 21 days return policy, products being returned must be unworn and in original packaging, no returns on sale shoes.
  • Delivered to your home or office, whichever suits you

 

Delivery to Britain and rest of world

  • Britain and Europe €8.40 delivery charge per shoe box
  • Rest of world €11.65 delivery charge per shoe box.
  • 21 days return policy, products being returned must be unworn and in original packaging, no returns on sale shoes.
  • Delivered to your home or office, whichever suits you

 

What happens when I place an order?

First we'll parcel up your shoes and send you a confirmation email, letting you know your payment has gone through and the shoes are on their way to you. We'll also let you know when you can expect your order. If you have any queries, don't hesitate to contact us directly.

 

What if I want to return my shoes?

We hope you love your new purchase from Grants Shoes, if for any reason you are unhappy and would like to return an item, we are happy to offer you a refund within 21 days of receipt of your purchase. The product must be unworn with labels attached and in original box.  The return postage charge must be paid by the customer and will not be refunded unless the item is faulty.  Please keep proof of postage as Grants Shoes is not responsible for goods lost in the post.  No returns on sale products.  If the product is defective in anyway please return it immediately and we will deliver you a new one or refund you the cost of the product and delivery cost.  Any breakage or damage must be reported with 24 hours of delivery 074 93 61194 or info@grantsshoes.com

 

For Further Assistance

If you require further information on our delivery and returns information, contact our customer service team.

 

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